“Why are we building this?” This is a painful question for product managers. Maybe you have mumbled it when sales pushed through a new feature to close a deal. Or when leadership decided to pivot plans based on one big, angry customer. The reason for your “what are we even doing” inner monologue — there is no clear vision for what you should and should not invest in.| www.aha.io
T-R-M. You will hear these three letters often at Aha! — with teammates exclaiming things like, “Melissa showed some next-level TRM today, showing the customer new functionality that they needed before they even asked for it.” Or “I reported a bug to the engineering team and it was fixed within 10 minutes. Serious TRM!” So, what is TRM? It stands for The Responsive Method. It is the engine that powers us.| www.aha.io
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