Turn customer data into insights that drive company-wide customer success.| Gainsight Software
AI agents that help you retain customers, forecast renewals, and scale coverage. Powered by Gainsight’s CustomerOS and available with Atlas.| Gainsight Software
Redefining the Role of the CSM in the Age of Agentic AI| Gainsight Software
Data can be noisy, and customers won’t always raise their hand to let you know there’s a risk. In this session, we’ll spotlight Team Agents—AI teammates that surface hidden risk and customer signals for your human team to act on. Hosted by Ori Entis, Gainsight’s SVP of Product, and the Hyperscience team. You’ll see: How agents aggregate signals across email, calls, usage, support tickets, and Slack What to do with surfaced at-risk accounts and act on proactive signals before churn...| Gainsight Software
AI is fundamentally reshaping how customer-facing teams operate, and nowhere is this transformation more evident than in customer success (CS). During Gainsight’s recent webinar, Reaching Agentic Maturity: The Path to Agentic Scale, Nick Mehta, CEO of Gainsight, and Brent Krempges, CCO of Gainsight, laid out a compelling vision for the future of AI agents in scaling customer retention and growth. They explored the transition from basic automation to fully autonomous agents, a process that c...| Gainsight Software
