Turn customer data into insights that drive company-wide customer success.| Gainsight Software
AI agents that help you retain customers, forecast renewals, and scale coverage. Powered by Gainsight’s CustomerOS and available with Atlas.| Gainsight Software
Redefining the Role of the CSM in the Age of Agentic AI| Gainsight Software
AI is fundamentally reshaping how customer-facing teams operate, and nowhere is this transformation more evident than in customer success (CS). During Gainsight’s recent webinar, Reaching Agentic Maturity: The Path to Agentic Scale, Nick Mehta, CEO of Gainsight, and Brent Krempges, CCO of Gainsight, laid out a compelling vision for the future of AI agents in scaling customer retention and growth. They explored the transition from basic automation to fully autonomous agents, a process that c...| Gainsight Software