Labels in a card sorting study must be neutral to prevent keyword matching and encourage careful, conceptual groupings from users.| Nielsen Norman Group
Category and link labels should tell users what will happen when they click on them.| Nielsen Norman Group
Users will often overlook the actual location of information or products if another website area seems like the perfect place to look. Cross-references and clear labels alleviate this problem.| Nielsen Norman Group
Testing how well people understand a link's first 11 characters shows whether sites write for users, who typically scan rather than read lists of items.| Nielsen Norman Group
Nielsen Norman Group highlights the best practices for intranet design in 2023. Review the case studies and screenshots from all 10 winners in this year’s report.| Nielsen Norman Group
Follow these tips to effectively evaluate a site’s navigation hierarchy and to avoid common design mistakes.| Nielsen Norman Group
Large, rectangular menus group navigation options to eliminate scrolling and use typography, icons, and tooltips to explain users' choices.| Nielsen Norman Group