What is emotional intelligence and how does it apply to the workplace? | Mental Health America
Emotional Intelligence (EI) is the ability to manage both your own emotions and understand the emotions of people around you. There are five key elements to EI: self-awareness, self-regulation, motivation, empathy, and social skills. People with high EI can identify how they are feeling, what those feelings mean, and how those emotions impact their behavior and in turn, other people. It’s a little harder to “manage” the emotions of other people – you can’t control how someone else f...| Mental Health America
