Lush chose Zendesk to achieve a laser-focused approach to CX. The result? A 369 percent ROI and $434,000 in annual productivity cost savings.| Zendesk
Consumer goods company Thrasio deployed cutting-edge CX to mine support tickets for data to enhance cross-sell and upsell opportunities.| Zendesk
Customer feedback is any information customers give a company about their experience. Learn how to get feedback from customers to level up your service.| Zendesk
Customer needs are the driving forces that motivate individuals to purchase from a business and remain loyal. Learn how to identify and fulfill customer needs.| Zendesk
A customer profile is a document that contains information about your ideal customer. Use it as a strategy guide to create personalized experiences.| Zendesk