Switching VoIP Providers: What to Expect and How to Keep Moving
Learn how to switch VoIP service providers without losing your number or disrupting business. Fast, secure, and stress-free.| VirtualPBX
Learn how to switch VoIP service providers without losing your number or disrupting business. Fast, secure, and stress-free.| VirtualPBX
Need Call Barging, Eavesdrop, Whisper, or Steal for managing call center agents? Learn about contact center call monitoring features.| VirtualPBX
What Do your Customers Hear Before They Speak To Someone? For many businesses, the first thing a customer hears isn’t a friendly voice or a personal touch—it’s a phone greeting. And it’s necessary to get the work done instead of … Continue reading → The post The Power of AI For Small Business Phone Greetings and Audio Branding appeared first on VirtualPBX.| VirtualPBX
The most popular messaging—SMS, MMS, and chat—in one shared inbox with customer info and notes. A new customer messaging platform is coming.| VirtualPBX
What are SMS notifications? Learn how to send timely information and compare message types and push notification options.| VirtualPBX
Explore two new Contact Center features for improved call center KPI metrics: Personalized Dashboards and Occupancy Rates.| VirtualPBX
Explore the meaning of a warm transfer, including warm transfer script examples to transfer calls for an exceptional customer experience.| VirtualPBX
In this guide, we'll delve into the core duties of call center representatives, exploring how they master customer service excellence.| VirtualPBX
Looking for call center live dashboard examples? Here are 3 ways to utilize Dashboards, a centralized hub to monitor call center performance.| VirtualPBX
We’ve talked to a few new customers whose last provider stopped supporting VPNs. In this Q&A we ask CTO, Daniel Ruiz how VPN for VoIP works.| VirtualPBX
