Consistent customer engagement remains a key challenge for many insurance companies – largely because they’ve never had to focus on it before. Traditionally, insurers had little need to engage with customers between policy renewals. And for policyholders, hearing from their insurer usually meant one thing – something had gone wrong.| Propello Blog
Discover how seamless loyalty programme integration boosts customer retention, streamlines operations, and enhances the overall customer experience.| blog.propellocloud.com
Every business loses customers. That’s just the reality of commercial enterprises. Now and then, a business may blunder and cause a mass exodus of customers. Perhaps most unfairly is when macro factors negatively impact businesses through no fault of their own. Such as with our client JD Gyms when they lost customers during the pandemic lockdowns.| Propello Blog
The insurance industry is at a crossroads. With customer expectations evolving at a breakneck pace, climate change impacting risk models, and new players disrupting traditional business models, it's clear that the status quo is facing challenges.| Propello Blog
Learn 5 practical steps to boost retention and customer churn prediction. Apply the proven framework that turns departing customers into loyal advocates.| blog.propellocloud.com
This guide will explore all you need to know about customer loyalty in the insurance industry. You'll walk away with practical strategies to build lasting relationships and secure sustainable growth.| Propello Blog
Explore the power of gamification in loyalty programs. Level up your retention and engagement strategies. Learn more here| blog.propellocloud.com