Awareness, shares and reach help you predict whether you'll get referrals. Here's what these leading indicators mean, and how to measure and improve them.| Referral Rock Blog
Want to find out how to get referrals? Follow this 8-step framework (with 55+ examples) to maximize word-of-mouth growth.| Referral Rock Blog
Find out how to build a referral program that multiplies your customer base, and learn from great examples of successful referral marketing.| Referral Rock Blog
A refresher on customer churn rate.| Harvard Business Review