I’m sure you’ve heard this advice over and over again: If you want to truly know how satisfied your users really are, you just need to ask. And sure, it’s true. There is no better way to find out about customer satisfaction than by asking about it. But that advice also misses what I think [...] Read More... The post In-App CSAT Surveys: Setup and Best Practices appeared first on Refiner Blog.| Refiner Blog
Learn how to launch high-response in-app NPS surveys inside your product. See real examples, best practices, and a full setup guide.| Refiner Blog
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User feedback is highly valued and sought after in the app industry, as it lets app developers know the mood of their users in real-time and provides a fast route to report user-side issues. There are many tools available for apps looking to extract some user feedback, from the simple “are you enjoying this app” prompt to in-app surveys, push notifications, and app ratings. With this arsenal of feedback systems, app developers are able to quickly respond to patch-related issues and retune...| Business of Apps