Trust Us, Take the Stairs | Gainsight Software
Things that are often hidden: Secret menu items at restaurants, messages in a long-lost group chat, and—most overlooked of all—the revenue sitting inside| Gainsight Software
Buying criteria for B2B companies have shifted dramatically in recent years. In fact, according to G2’s 2024 Buyer Behavior Report, buyers prioritize ease| Gainsight Software
Singular didn’t wait for perfect data or a bigger team to tackle retention head on. They found a way to act faster and with more focus. In this playbook,| Gainsight Software
The SaaS industry is undergoing a profound transformation. While new customer acquisition has long been the centerpiece of growth strategies, the rising cost of acquisition and an increased focus on profitability are shifting the spotlight to renewals and expansions within the existing customer base. In this new landscape, Customer Success (CS) is no longer just about guiding customers toward their goals—it’s becoming a core driver of revenue. With approximately 40% of SaaS revenue now st...| Gainsight Software