Introducing smart customer support and ticketing features
Pepper Cloud AI WhatsApp CRM transforms customer support with structured ticketing, auto-routing, SLAs, sentiment analysis, and AI-powered assistance.| CRM Blog | Pepper Cloud
Picture this: a customer has just placed an urgent order with your business, but when they message you on WhatsApp with a query, the reply is delayed, inconsistent, or worse—missed entirely. That one poor interaction could mean a lost sale or a damaged reputation. This scenario plays out| CRM Blog | Pepper Cloud
Discover why WhatsApp CRM for customer support is transforming customer service with instant, personalised engagement. Explore features, AI, and future trends.| CRM Blog | Pepper Cloud
Discover 10 ways WhatsApp CRM customer service automation reduces support costs while boosting efficiency, productivity, and customer satisfaction.| CRM Blog | Pepper Cloud
Boost your customer service management with WhatsApp CRM. Explore benefits, best practices, and strategies to deliver faster, personalised support.| CRM Blog | Pepper Cloud
Pepper Cloud AI WhatsApp CRM transforms customer support with structured ticketing, auto-routing, SLAs, sentiment analysis, and AI-powered assistance.| CRM Blog | Pepper Cloud
AI workflow automation streamlines sales and marketing by eliminating manual tasks and enabling real-time, personalised engagement. Pepper Cloud CRM empowers teams to scale efficiently with no-code automation and data-driven insights.| CRM Blog | Pepper Cloud
Now send Telegram broadcasts to entire groups, not just individuals. Streamline your communication, save time, and engage your audience more effectively.| CRM Blog | Pepper Cloud
Discover how Pepper Cloud support CRM transforms ticketing with automation, user status, SLA tracking, and more customer support features.| CRM Blog | Pepper Cloud
Step-by-step guide to create private apps in Pepper Cloud CRM. Learn how to set scopes, manage tokens, and create API connections tailored to your workflow.| CRM Blog | Pepper Cloud
AI automation is transforming business by streamlining tasks and boosting productivity. Pepper Cloud AssistAI helps teams work smarter and scale faster.| CRM Blog | Pepper Cloud
WhatsApp group bulk messaging helps businesses reach many customers instantly with one personalised message. Tools like Pepper Cloud CRM automate and simplify the entire process.| CRM Blog | Pepper Cloud
New features in CRM: ✔ Round robin lead assignment ✔ Label-based conversation access ✔ OTP authentication template ✔ WhatsApp coexistence ✔ Sentiment analysis for closed conversations ✔ Pin messages in conversations ✔ Search messages within conversations| CRM Blog | Pepper Cloud
Automate fair lead distribution with round robin in Pepper Cloud CRM—no manual effort, faster follow-ups, better team balance.| CRM Blog | Pepper Cloud
Learn what label-based conversation access is, its key benefits, and how to set it up in Pepper Cloud CRM.| CRM Blog | Pepper Cloud
Learn how to create and send WhatsApp interactive messages in Pepper Cloud CRM to boost engagement—no Meta approval needed.| CRM Blog | Pepper Cloud
✔Chatbot Persona and ✔Google Drive and OneDrive integration within knowledge base| CRM Blog | Pepper Cloud
Step-by-step TikTok integration guide for businesses. Learn how to connect TikTok Ads, track conversions, and sync with CRM or analytics tools for better marketing performance.| CRM Blog | Pepper Cloud
✔TikTok integration ✔AI summary of activities ✔Track conversations ✔One-click record capture ✔One-click template migration| CRM Blog | Pepper Cloud
Learn how to delete a WhatsApp group as an admin or member. Step-by-step guide for removing group chats, media, and members, with best practices for businesses.| CRM Blog | Pepper Cloud
Learn how to create and share a WhatsApp group link easily. Follow this expert guide to generate, share, and manage WhatsApp group links securely for seamless communication.| CRM Blog | Pepper Cloud
Drowning in WhatsApp groups? AI for WhatsApp groups lets you summarise chats in seconds. Stay updated without endless scrolling. Try WhatsApp AI now!| CRM Blog | Pepper Cloud
Understand the pricing model and the pricing components of WhatsApp Business API and WhatsApp Cloud API in this blog.| CRM Blog | Pepper Cloud
