A customer data platform (CDP) allows you to centralize customer information and create a unified view of the customer. Learn more in our guide.| Zendesk
Learn what customer sentiment is and why your company needs to measure it.| Zendesk
“One of the biggest improvements is that Zendesk WFM can automatically generate schedules and forecasts based on our ticket volume. With the previous program, we had to put in more information and generate our own schedules.”| Zendesk
Being customer-first means putting the customer at the center of your decision-making. Learn more in our guide.| Zendesk
The best customer service software strengthens customer loyalty and increases agent efficiency. Learn how to pick the right solution for your business.| Zendesk
Revolutionize your support operations with Zendesk AI for customer service featuring intelligent bots, enhanced self-service options, and agent productivity tools. Begin your free trial today.| Zendesk
Customer lifetime value is the estimated amount of revenue a consumer will contribute to your business in their lifetime. Learn more about it in our guide.| Zendesk
Providing an outstanding customer experience is vital to attract and retain customers long term. Learn more about CX and how to improve it in our guide.| Zendesk