Salesforce announced plans to acquire ERP vendor Informatica, helping to shore up its end-to-end data and Agentforce strategies.| Futurum
Salesforce Q1 FY 2026 results highlight AI momentum, Data Cloud scale, and strong cRPO growth, with 60% of large deals including AI and data.| Futurum
Salesforce and ServiceNow to invest a total of $1.5 billion into Genesys, driving data and process orchestration, and delivering agentic AI.| Futurum
Keith Kirkpatrick is Research Director, Enterprise Software & Digital Workflows for The Futurum Group. Keith has over 25 years of experience in research, marketing, and consulting-based fields. He has authored in-depth reports and market forecast studies covering artificial intelligence, biometrics, data analytics, robotics, high performance computing, and quantum computing, with a specific focus on the use of these technologies within large enterprise organizations and SMBs. He has also es...| Futurum