Help Scout's AI features are thoughtfully built to help support professionals create great experiences for the customers they serve.| www.helpscout.com
Learn how to create a knowledge base that's intuitive, effective, and genuinely helpful for your customers in this 8-step guide.Read the full article| Help Scout
Discover the 10 best chatbots for customer service teams, from help desks with chatbot features to standalone plug-and-play options.Read the full article| Help Scout
Creating a knowledge base is only half of the battle; you also need to keep it up to date. Help your customers get the most out of your content with regular knowledge base maintenance.Read the full article| Help Scout
A selection of the most important live chat statistics and trends. Find out stats about the average chat response times, market size, and channel preferences.| Tidio
A new survey reveals nearly a third of customers expect businesses to respond in one hour or less. Expectations for coworkers are even higher.| Jeff Toister — The Service Culture Guide