Listening is an important skill in all areas of life, but is particularly important when providing customer service.| CPD Online College
Communication within health and social care settings is considered effective when the receiver, understands the message clearly.| CPD Online College
Keeping employees engaged is a core element of ensuring job satisfaction and drive towards organisational objectives.| CPD Online College
It is important to keep employees motivated and help them progress in their work. Learn the best ways to keep motivation levels high!| CPD Online College
Organisational culture is a collection of practices, expectations and values that inform and guide team members.| CPD Online College
Essentially, a grievance happens when an employee raises an official complaint with their line manager or employer.| CPD Online College
This article will explore the emerging trends and predictions shaping the future of disciplinaries and grievance procedures.| CPD Online College
Improving employee retention minimises business interruption, training costs, and the loss of productivity.| CPD Online College
In principle, an employee handbook is a document used to communicate with employees, while keeping them well-informed about the organisation.| CPD Online College
At Netflix, we aspire to entertain the world, thrilling audiences everywhere. To do that, we’ve developed an unusual company culture focused on excellence, and creating an environment where talented people can thrive — lifting ourselves, each other and our audiences higher and higher.| jobs.netflix.com