For way too long, the conversation around "business efficiency" has been stuck on one thing: cutting costs. While trimming the fat is sometimes necessary, this narrow-minded approach almost always leads to burnout, kills innovation, and offers only short-term gains that quickly disappear. True, lasting efficiency isn't about doing more with| Think in Leverage
Automation has become a game-changer. The ability to automate repetitive tasks—like scheduling, follow-ups, and data entry—has allowed businesses to scale at unprecedented speeds. But here’s the catch: while automation gives businesses incredible leverage, it’s easy to fall into the trap of over-automation, where your customer interactions| Think in Leverage