Explore 7 practical AI applications in customer service that drive faster resolutions, reduce workload, and increase customer loyalty.| Kayako
Almost all companies invest in AI, but just 1% believe they are at maturity. Our new report looks at how AI is being used in the workplace in 2025.| McKinsey & Company
The fight for customer loyalty is here. Read the latest customer service statistics and trends to elevate your customer experience in 2025 and beyond.| Nextiva Blog
If you've been wondering where the chatbot technology is moving and what customers actually think about it, check out these chatbot statistics!| Dashly blog
Curious to learn more about chatbots and their use in marketing? Check out our roundup of the 50 most important chatbot statistics you need to know this year...| Adam Connell