Companies like Intuit, Asana, Salesforce, and ServiceNow are leading the way in agentic-AI development.| Business Insider
50+ AI customer service statistics show how companies improve accuracy, customer satisfaction, and support efficiency.| Master of Code Global
Gain a deep understanding of top AI customer service statistics. Explore the trends in AI customer service and discover tips to optimize business efficiency.| Tidio
Generative AI is artificial intelligence (AI) that can create original content in response to a user’s prompt or request.| www.ibm.com
Discover how AI is revolutionizing customer support with these key statistics and insights. Learn about the benefits AI brings to customer service.| Zendesk
Powerful Use Cases of Generative AI Chatbots in Call Centers. Explore the impact of Generative AI chatbots in enhancing customer experiences.| Master of Code Global
In this latest analysis, we look at the state of AI in early 2024 and new trends and patterns that are emerging in the wake of growing gen AI adoption.| McKinsey & Company
Generative AI can boost highly skilled worker productivity, if organizations establish a culture of accountability and encourage role reconfiguration.| MIT Sloan
Using generative AI (like ChatGPT) in business improves users’ performance by 66%, averaged across 3 case studies. More complex tasks have bigger gains, and less-skilled workers benefit the most from AI use.| Nielsen Norman Group
This post includes updated statistics and data on how many companies use AI and how AI adoption impacts global businesses.| Exploding Topics
Chatbots can save up to 30% in customer support costs and can help businesses save on customer service costs by speeding up response times.| Invesp - Conversion Rate Optimization Blog