Effective SMS Customer Service Best Practices
Discover the best practices for effective SMS customer service for your business. Learn about ways to achieve quality customer support through text messaging.| Sociocs
In an increasingly interconnected world, communication has become a cornerstone of business, social interactions, and global collaboration. However, increasingly more and more people a business has to interact with are speaking different languages whether they are customers or employees. We has taken a groundbreaking step in overcoming these barriers by introducing real-time chat translation. This innovative feature aims to revolutionize cross-language communication and foster seamless intera...| Best customer communication tool for your business on Sociocs
10DLC stands for 10-Digit Long Code, basically US 10-digit local phone numbers approved by mobile network operators for Application to Person (A2P) text messaging. If you are using text messaging for your business, you might have heard about 10DLC, and new confusing requirements and details surrounding 10DLC. Here we will try to give a simple explanation of what it means for a business, especially for a business having a low volume of commercial text messages, and use or planning to use Twili...| Best customer communication tool for your business on Sociocs
Discover the best practices for effective SMS customer service for your business. Learn about ways to achieve quality customer support through text messaging.| Sociocs
Use Sociocs interface to run Twilio Bulk SMS marketing campaigns, and reach out to masses without worrying about Twilio API throughput and rate limit.| Sociocs
A web chat / live chat plugin to convert website chat to text / SMS conversation. Better experience for both the customers and the businesses.| Sociocs
SMS is a powerful tool for business communication that can be effectively used to reach out to the customers and boost your company's customer engagement.| Sociocs
