Making Proactive Chat Work | Forrester
Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a...| www.forrester.com
Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a...| www.forrester.com
Learn how to use chatbots, AI, and automation to bring your customer service to a new level even as technology advances.| Chaty
