Leading Prison Landings shares strategies for effective prison work: practical ways to communicate effectively, manage conflict, and promote change. But strategies are like tools: we reach for a hammer, not for its own sake, but to achieve a specific goal. Picture an officer encountering a prisoner shouting. Their initial focus may be on effective presence […]| Improving Teaching
It’s hard to become good at a job. It’s even harder in frontline, high-pressure, high-risk roles. We can learn from effective colleagues. But doing so is tricky. Frontline public servic…| Improving Teaching