Users Interleave Sites and Genres - NN/G
When working on business problems, users flitter among sites, alternating visits to different service genres. No single website defines the user experience on its own.| Nielsen Norman Group
188 tips for attracting business customers and turning leads into sales. Includes discussions and 301 screenshots to supplement the research findings.| Nielsen Norman Group
When working on business problems, users flitter among sites, alternating visits to different service genres. No single website defines the user experience on its own.| Nielsen Norman Group
Biography: Jakob Nielsen, Ph.D., is a usability advocate and retired principal of the Nielsen Norman Group: User Experience Research, Training, and Consulting.| Nielsen Norman Group
