The Bank of Ghana has called on financial institutions to prioritise customer satisfaction as the defining benchmark of success in Ghana’s banking sector, underlining that delivering excellent service is no longer optional in the digital era. Speaking on behalf of Governor Johnson Asiama at the launch of the CIMG Ghana Customer Satisfaction Index (GH-CSI) 2024 […]| The Herald Ghana
The Bank of Ghana (BoG) has commenced a one-month suspension of the remittance partnerships of five Money Transfer Operators (MTOs) and the Foreign Exchange Trading Licence of United Bank for Africa (UBA Ghana), effective yesterday. The Central Bank, as usual, seems to be dancing around violations within the financial system rather than effectively cracking down […]| The Herald Ghana
The Bank of Ghana (BoG) will commence foreign exchange (FX) intermediation under the Domestic Gold Purchase Programme, with plans to sell up to US$1.15 billion for the month. These sales will be conducted on a spot basis through twice-weekly, price-competitive auctions open to all licensed banks. Dr Johnson Pandit Asiama, the Governor, made this known […]| The Herald Ghana
