Stephanie Nixdorf's insurance company repeatedly declined to cover a drug to treat her arthritis. That changed after she sent an appeal letter crafted with help from AI.| NBC News
Following a pledge by insurance companies to reduce the burden of prior authorizations, KFF's Health Tracking Poll examines the publics experience with the process. The poll finds that most view insurers' delays and denials as a problem, and few are aware of the newly announced pledge.| KFF
Wasteful and Inappropriate Service Reduction (WISeR) Model webpage| www.cms.gov
Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files. “We literally click and submit,” one former company doctor said.| ProPublica