16 consumer organizations in EU and the US filed complaints in 2021 against Amazon for confusing and manipulating users who wished to cancel the Amazon Prime service. The company has now announced that they will make it easier for all European users to unsubscribe.| Forbrukerrådet
On January 14th, 2020, a total 17 of consumer groups took action against the use of dark patterns by Amazon. The action was based on the report by the NCC.| TACD | Transatlantic Consumer Dialogue