As he surveys his new property, Richard Horton reflects on certification, contract management, new technology and the need for a waterfall approach. The post Moving house: some notes for service managers appeared first on itSMF UK.| itSMF UK
Ever wondered what a typical day looks like for someone juggling the hats of a Service Architect? It’s a dynamic blend of strategy, collaboration, and relentless attention to detail, says Rachael Elliot.| itSMF UK
Ian MacDonald proposes a value-related rebrand for our ITIL-based roles.| itSMF UK
