Engaging work-from-home call center agents is crucial for their productivity, motivation, and overall job satisfaction.| SQM Group
Based on our research with over 500 leading North American call centers, we have determined the top 3 tips for improving agent resignation and quiet quitting.| SQM Group
In this blog, we cover how to measure call center agent burnout, which is one of the call center industry’s biggest problems, and 7 tips to recover from it.| SQM Group