Learn how to manage Facebook reviews effectively with best practices, from asking for reviews to responding to feedback and using review management tools to boost your reputation.| SocialPilot
When companies make mistakes, customers often write reviews about it online. Some companies have started responding to customer reviews, but do these responses affect the ratings that customers give them? According to a study of hotel reviews on TripAdvisor, yes: When hotels start responding, they receive 12% more reviews and their ratings increase by an average of 0.12 stars (on a 1-to-5 scale). These gains may seem small, but they can have a significant effect on the hotel’s rating, due...| Harvard Business Review
Browse pocket-friendly plans. Find the right plan for your social media management needs & get started with your free trial. No credit card required.| SocialPilot
Looking for the best ways to respond to positive reviews? Explore 40+ positive & negative review response examples & templates tailored for different industries.| SocialPilot
Boost trust and visibility in 2025. Learn how to reply to customer reviews with confidence using real examples and response templates.| SocialPilot
Discover the best review management platform to manage customer feedback, boost ratings, and enhance your online reputation with ease using SocialPilot's tools.| SocialPilot
Browse pocket-friendly plans. Find the right plan for your social media management needs & get started with your free trial. No credit card required.| SocialPilot