Ministers have rebuffed criticism from a parliamentary committee that recently expressed concerns a lack of financial detail in programme documents and called for greater consultation of taxpayers while delivering reform The government has rejected a call for HM Revenue and Customs to take a| PublicTechnology
Tax agency publishes response to recent consultation process, in which it ‘acknowledges the clear feedback on the quality of its current digital services’ and outlines planned improvements to online tools HM Revenue and Customs has published the findings of research in which services users cl| PublicTechnology
After usage of dedicated app shot up in 2023, senior leaders reveal plans to issue a variety of communications while ensuring that citizens can access services seamlessly across digital channels Senior leaders of HM Revenue and Customs have revealed plans to upgrade its digital services in or| PublicTechnology
