Infographic - Millennials Prefer Live Chat | Comm100
The No.1 reason why they prefer live chat as a communication channel with brands is that live chat can dramatically decrease holding time.| Comm100
The No.1 reason why they prefer live chat as a communication channel with brands is that live chat can dramatically decrease holding time.| Comm100
There’s lots AI self-service can do for you—this guide explores further, including the main benefits, metrics to measure, and some AI self-service best practices.| Dialpad
Want to find out your average email response time? Or your employees'? Look no further! Here's how to find yours in less than 60 seconds.| Email Analytics: Visualize your team's email activity (Gmail & Outlook)
Start your 14-day free trial with EmailAnalytics instantly. No credit card required!| emailanalytics.com
Companies that offer a winning customer experience grow faster and develop loyal followings.| Bain
Success isn’t built on customer service statistics alone but transforming data into actionable lessons. Discover the support numbers that matter and exactly how to apply them.| www.groovehq.com
In this guide, we cover everything about customer experience: what it is, why it's important, and the best customer experience tools.| Email Analytics: Visualize your team's email activity (Gmail & Outlook)
Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.| www.helpscout.com
