Free Download: HubSpot Annual State of Service Report
Discover the transformative customer service trends shaping the industry in 2024| offers.hubspot.com
Discover the transformative customer service trends shaping the industry in 2024| offers.hubspot.com
Retaining existing customers is more valuable than acquiring new ones. Discover customer retention strategies that big brands use to inspire loyalty.| blog.hubspot.com
Improving the experience of existing customers can deliver breakthrough growth for incumbent companies—often more than double that of their industry peers.| McKinsey & Company
These referral marketing statistics illuminate the power of word of mouth and illustrate how necessary refer a friend programs are.| Loyalty Experience Platform | Annex Cloud Loyalty Management Solution
Know what it takes to deliver the kind of experience that keeps customers coming back.| PwC
Discover the goals, blockers, and trends sales professionals will face globally in the new year -- and how they're adapting to AI-powered buyers.| blog.hubspot.com
Discover the latest trends and stats in customer service, according to our survey of 1,400 industry leaders.| blog.hubspot.com
The customer service guide you need to keep your customers happy and help your company grow better.| blog.hubspot.com
What is cross-selling? What can it do for your brand and sales? Learn the main benefits and challenges, plus examples and tips to cross-sell effectively.| blog.hubspot.com
HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer while driving efficiency for your team.| www.hubspot.com
Learn about the difficulties marketing and sales teams face in acquiring new customers — and how you can leverage customer service to grow your business.| blog.hubspot.com
Discover the latest HubSpot data on the leading trends in customer service and cx in 2024.| blog.hubspot.com
Learn how to calculate customer lifetime value (CLV) — a helpful metric for any SaaS customer success professional to measure.| blog.hubspot.com
Learn how to reduce customer churn by engaging with your customer base, and use these tips to lower your churn rate in a strategic and timely fashion.| blog.hubspot.com
What does CAC stand for? Learn everything you need to know about customer acquisition cost in this bookmarkable guide.| blog.hubspot.com
For years, companies have structured their business strategies around the funnel, but not anymore. Learn why the funnel is failing companies and how the flywheel model can help your business grow better.| www.hubspot.com
Customer service is as critical to your business as sales and marketing — maybe even more so. Learn about the importance of customer service in this post.| blog.hubspot.com
Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.| www.helpscout.com
