Today's consumers have higher expectations for customer service than they did in the past. Your customer relations strategy can impact your bottom line.| blog.hubspot.com
Set up and conduct a customer satisfaction survey to measure how customers felt about an experience they had with your business.| knowledge.hubspot.com
Discover how social media listening works for brands, our favorite tools to try — and best practices for you get started.| blog.hubspot.com
HubSpot's service ticketing system lets you prioritize customer requests and automate support ticket assignments in one place. Get started free today.| www.hubspot.com
A knowledge base lets you educate customers, proactively provide support, and improve customer success and understanding across the board.| www.hubspot.com
Breeze provides customer-facing teams with all the AI tools needed to boost productivity, scale growth, and unlock insights at scale.| www.hubspot.com
Knowledge base software makes it easy for customers to find key information. Spend less time answering FAQs and more time helping customers succeed.| www.hubspot.com
Discover everything you need to know about customer retention — what it is, how to measure it, why it's important, and how organizations can improve retention rates and foster it.| blog.hubspot.com
Learn how to reduce customer churn by engaging with your customer base, and use these tips to lower your churn rate in a strategic and timely fashion.| blog.hubspot.com
Scale your social media marketing with HubSpot's management software. Publish content, monitor engagement, and analyze your performance all in one place.| www.hubspot.com
Automate and scale website chat conversations with HubSpot’s free chatbot software. Managing questions from prospects and customers has never been easier.| www.hubspot.com
Discover what a buyer persona is and how to combine different research methods to form and create detailed personas to better reach your target audience.| blog.hubspot.com