The customer journey follows the complete lifecycle from awareness to loyalty. Here, we share our process and framework to map the entire customer journey.| www.superoffice.com
We analyzed 1,000 websites to see how they use live chat support to better serve their customers. Read the full study and key findings here.| www.superoffice.com
Customer experience is a top priority for many businesses this year. In this guide, we share 7 ways to get started and create a customer experience strategy.| www.superoffice.com
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!| www.superoffice.com
The SuperOffice blog has one purpose - to help your business grow. We publish long-form data-driven content that's practical and backed by unique research.| www.superoffice.com
The Customer Service Benchmark Report identifies how 1,000 companies handle customer emails and includes tips to help you deliver better service.| www.superoffice.com
According to research, the average response time is 12 hours. In this article, we share 7 ways to help you reduce customer service response times.| www.superoffice.com