Users now do basic operations with confidence and perform with skill on sites they use often. But when users try new sites, well-known usability problems still cause failures.| Nielsen Norman Group
A remarkable 80% of findings from the Web usability studies in the 1990s continue to hold today.| Nielsen Norman Group
Responsive design teams create a single site to support many devices, but need to consider content, design and performance across devices to ensure usability.| Nielsen Norman Group
Users can think they see the entire web page, although additional content exists off-screen. Designers must help users discover all relevant information.| Nielsen Norman Group
How users attend to information on a page depends on their tasks and goals, as confirmed by new eyetracking research. Good design promotes efficient scanning.| Nielsen Norman Group
Endless scrolling saves people from having to attend to the mechanics of pagination in browsing tasks, but is not a good choice for websites that support goal-oriented finding tasks.| Nielsen Norman Group