Have some of your customers turned their back on you? Read about the reasons for involuntary churn and why it can negatively affect your business.| Recover Payments - Done-For-You Failed Payment Recovery Service
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Lowering the churn rate is a constant battle for businesses. Manage your churn rate effectively with these four customer retention strategies.| Recover Payments - Done-For-You Failed Payment Recovery Service
Discover the top customer service survey tools for your business in 2023. Make informed decisions with our detailed pros and cons list.| LTVplus
Reprint: R1007L The notion that companies must go above and beyond in their customer service activities is so entrenched that managers rarely examine it. But a study of more than 75,000 people interacting with contact-center representatives or using self-service channels found that over-the-top efforts make little difference: All customers really want is a simple, quick solution to their problem. The Corporate Executive Board’s Dixon and colleagues describe five loyalty-building tactics tha...| Harvard Business Review
Explore the top customer retention stats. Gain valuable insights to boost loyalty and drive business growth.| Semrush Blog