What is Identity Resolution? Identity resolution uses certain unique ‘identifiers’ to “connect” all the actions of a buyer to create a single, unified, and real-time customer identity.| Express Analytics
Our Customer Analytics Services use both predictive modeling and customer segmentation to get a clear picture of a customer's preferences and buying habits, allowing us to target every customer segment uniquely and improve the response rate of campaigns.| Express Analytics
EA's Voice of Customer Analysis tool is the perfect solution for social listening, review analysis, a real understanding of your brand, emotion analysis, topic modeling, and keyword extraction.| Express Analytics
How Generative AI can Positively Impact Retail Stores| Express Analytics
AI in Customer Experience: Artificial intelligence (AI) tools are being used increasingly to enhance customer experience, boost loyalty of brand, customer engagement, increase retention, and interpret customer data in order to identify needs and preferences.| Express Analytics
A customer journey map is a visual representation, it highlights your customer's experience from the time they arrive on your website/app, interact with your content, and contact you.| Express Analytics
Companies use behavioral analytics to make their operations more efficient by targeting, captivating, and retaining the right customers without spending much on other audiences.| Express Analytics