Being able to provide prompt answers is crucial in customer service. In this article, you’ll learn how you can leverage help desk automation rules to improve your support, and go through a step-by-step guide for setting up automated workflows.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
The pandemic-inspired digital makeover has led to a significant change in customer behavior, making shopping online one of the most popular digital activities worldwide. Find out how does the future look for e-commerce businesses.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
If you’re wondering what is customer service and why is it so important, what customer service skills to focus on, and how to meet those ever-growing customer expectations, this article might be a good place to start.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter
On Black Friday 2024, U.S. ecommerce sales crossed the $10 billion threshold for the first time, according to Adobe Analytics data.| Digital Commerce 360
Customers will always have questions – it is something that just comes naturally. In this article, we focus on the importance of an FAQ page for your Shopify store and what tips to follow to make it work for your benefit.| Customer service app for Shopify (2024 TOP-rated) - HelpCenter