This is the second post in a series on what Meta did in Myanmar and what the broader technology community can learn from it. It will make a lot more| erinkissane.com
I wrote so many posts that that my posts needed a post. Sorry about that. All four posts are now up: Part I, Part II, Part III, and Part IV. The| erinkissane.com
On the social internet, people who have used the biggest platforms and networks enter new ones expecting to find ~standard affordances *and* expecting that familiar interface cues will map to familiar affordances. When newer systems and tools confound those expectations, people get, *at best*, confused. At worst, they try to walk across a solid-looking but sink-into-able surface and get stuck in a bog.| erinkissane.com