Assist agents in real-time with Ai Live Coach Cards. Automatically pop up information for support agents & sales reps in real time when certain keywords or questions come up.| Dialpad
A contact center enables direct contact with customers via multiple communication channels, typically powered by a software solution like a CCaaS platform.| Dialpad
Call routing is a call management feature of telephony software to help you direct calls to the right people and places. With Dialpad, it's easy to set up routing.| Dialpad
Customer engagement strategies help your business forge deeper connections with customers. Check out 12 great ways to better engage customers.| Dialpad
A chatbot is a type of conversational AI businesses can use to automate customer interactions in a friendly, familiar way.| Zendesk
A cloud contact center solution like Dialpad Ai Contact Center helps your business to boost productivity and customer experience while keeping costs low.| www.dialpad.com
Read on to learn why customer service professionals say AI is helping them save time, answer more calls, and provide better service.| www.dialpad.com