All the stats you need to understand the global state of digital in October 2022, including internet users, social media users, mobile users, ecommerce activity, and digital marketing trends.| DataReportal – Global Digital Insights
Discover the transformative customer service trends shaping the industry in 2024| offers.hubspot.com
To conduct this study, we surveyed a random sample of 285 people, who were asked a number of questions.| Higher Logic
The (Un)Expected Report shares new RRD research that compares 2021 consumer expectations to marketer priorities.| RRD
Newly released Federal Trade Commission data show that consumers reported losing more than $10 billion to fraud in 2023, marking the first time that fraud losses have rea| Federal Trade Commission
Know what it takes to deliver the kind of experience that keeps customers coming back.| PwC
Fixing a high turnover rate isn’t just about offering higher wages. Read this post to learn how to increase employee engagement.| Nextiva Blog
A new report claims that, for the first time ever, marketing to existing customers is exceeding that to new ones.| Bain
We just compiled our list of the 10 best customer service examples! See what customer support philosophies you can swipe from Zappos, Nordstrom, and more!| Nextiva Blog
The report reveals global mistrust and misinformation eroding faith in institutions.| Edelman
Choose the best phone service for your business. Nextiva offers the best value, advanced features, and Amazing Service for less. Plans start at $18.95.| Nextiva
Nextiva's cloud phone system offers video conferencing, screen sharing, call recording & more. Save your business money & get your custom quote today!| Nextiva
New research from Qualtrics and ServiceNow revealed 80% of customers said they have switched brands because of poor customer experience.| Qualtrics
Learn what a cloud contact center is, how it works, its benefits, and must-have features to look for in a contact center platform.| Nextiva Blog
Check out these 107 customer service statistics and facts about new trends, and reconsider how you approach your customer experience.| www.helpscout.com
