A customer centric company is more than providing great customer service. Here, we share 5 best practices on how to create a customer centric strategy.| www.superoffice.com
We share our own unique email marketing strategies, plus case studies on how Amazon, HubSpot and President Obama used to succeed with email marketing.| www.superoffice.com
The customer journey follows the complete lifecycle from awareness to loyalty. Here, we share our process and framework to map the entire customer journey.| www.superoffice.com
71% of customers feel frustrated when their experience is impersonal. Here are 11 strategies to help your business create a personalized customer experience.| www.superoffice.com
We share several best practice tips for how to handle customer complaints and turn unhappy customers into brand advocates (free templates included!).| www.superoffice.com
Customer churn is a big problem for many companies. If you struggle with churn, then use these 12 tips to stop losing customers immediately.| www.superoffice.com
Use Account-based Marketing and you will close bigger deals. Here, we share a step-by-step framework to getting started with ABM.| www.superoffice.com
Companies that provide customer self-service can save as much as $3 million per year, but many are difficult to use. Here's 7 tips to get help you started,| www.superoffice.com
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!| www.superoffice.com
The Customer Service Benchmark Report identifies how 1,000 companies handle customer emails and includes tips to help you deliver better service.| www.superoffice.com
It's more expensive to sell to a new customer than it is to sell to an existing customer. Here’s 7 unique strategies to increase customer retention.| www.superoffice.com
CX impacts the bottom line in several ways. Here are the customer experience stats and research you should know to power your CX strategy in 2024.| Emplifi | Customer Experience & Social Media Marketing Software