Create a Retently NPS account and start surveying your customers right away. Free 7-day trial. No contract. No credit card required. Cancel anytime.| Retently CX
Retently native integrations to fully optimize your Customer Success Workflow. Easy-setup and connections with other platforms to become more efficient with NPS.| Retently CX
Detractors can be tough and stressful to deal with. Here’s an in-depth guide that will look into the most actionable ways to turn Detractors into Promoters.| Retently CX
Automate customer communication process with Intercom Integration with Retently. Import customers in Retently and improve their satisfaction.| Retently
Often ignored, Passives are an unpredictable but valuable asset. Engage them and convert their feedback into business opportunities.| Retently CX
Your customers just want an accurate, relevant, and complete answer to their question upon first contact so they can get back to what they were doing before the issue arose. Our data backs this up: 53% of US online adults are likely to abandon their online purchase if they can’t find a quick answer to […]| Forrester
Think about a hotel you’ve stayed at before that welcomes you back and remembers that you liked a certain type of pillow, a specific newspaper and a corner room. The experience is becoming more and more common, and this type of service is crossing over into many other industries, especially retail.| Forbes
Listening to the Voice of the Customer is one of the best ways to increase customer satisfaction and trust in your brand.| Retently CX
Customer data is becoming useful in more and more tools—analytics, sending personalized emails, running A/B tests, etc. But this introduces some complexity in data management. Here are best practices in maintaining consistent and high-quality customer data, so you can focus on growing your business.| Segment
Our latest reports Since Customers 2020: A Progress Report, Walker has released three new resources to help customer experience leaders in their efforts to take their CX programs to the next level. Be sure to check out our Resources page for the latest content from Walker. More Info More Info More Info More insight for... Read more »| Walker
Manage your business When people search for a business near them, they see local resu| support.google.com
Live chat is fast becoming a "must have" tool for any company. Check out these 25 live chat statistics to see how chat can help you grow your business.| www.superoffice.com