In today's highly competitive business landscape, understanding and managing customer churn is crucial to a company's long-term success. But calculating churn isn’t a case of highlighting what’s wrong with a company. It’s not all doom and gloom – far from it.| Customer Success Collective
Humans are at the heart of every community, so it stands to reason that their personalities would be just as important. After all, personality differences can play a key role in the dynamics and health of a community.| Community-Led Alliance