The majority of workers would rather telecommute and workers who are unable to work from home often are jealous of those who can.| www.ehstoday.com
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We discuss the customer service challenges that come with seasonal eCommerce demand, how to solve them, and how to plan a year-round strategy.| Odondo
This eBook will teach you a new agile approach to customer service that will improve customer experiences and drive more positive outcomes.| Odondo
We break down the different options for delivering customer service. We cover in-house vs outsourcing for both onshore and offshore setups.| Odondo
Here, we outline 6 steps for creating a customer service strategy that will improve customer experiences and outcomes for your business.| Odondo
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Your company’s customer service can make or break you. Of almost 1,000 consumers polled, 92% say they would stop purchasing from a company after three or fewer poor customer service experiences. Twenty-six percent of those would stop after just one bad experience.| Forbes