Call center dashboards that provide the most insights to include customer service QA in real-time and historical data.| SQM Group
The Moments of Truth that matter the most when calling a call center for customer service.| SQM Group
Resolving calls and having very satisfied customers requires highly skilled Agents, find exclusive tips for improving FCR and customer service.| SQM Group
mySQM™ FCR Insights software is designed to help call centers capture, analyze, benchmark, and report customer and employee experience.| SQM Group
Personalized Intelligence™, a suite of six SQM proprietary features designed to help customer service representatives improve their customer experience.| www.sqmgroup.com
Reach out for a free demo trial of our powerful call center measurement software that is specialized for improving customer service management.| SQM Group
Software specifically built for call centers, designed to measure, track, benchmark, improve customer and employee experience, and reduce costs.| SQM Group