Insurance through customer eyes Customer requirements are changing, and some companies are failing to move fast enough to satisfy demands. Others are rethinking the customer proposition to gain advantage. In insurance, companies are working on incredibly tight margins, and yet still have to respond to changing customer . . . We are really sorry to […]| Loyalty Magazine
s leading payment rewards - and a chat about what is missing| Loyalty Magazine
Research proves value of convenience loyalty Since the onset of COVID-19, consumers have embraced convenience stores with a rigor unseen in the past. As retail experienced massive closures, shutdowns, and new operating hours, C-stores proved convenient, available and essential. Big rise in membership of C-Store . . . We are really sorry to say that […]| Loyalty Magazine
Only one loyalty category taking a knock Is it our imagination, or are people becoming more appreciative of their loyalty programmes since the beginning of Covid-19 lockdowns? Mando-Connect wondered the same thing and so with research company YouGov, they began asking the question. The research . . . We are really sorry to say that […]| Loyalty Magazine
It is the job of management of any business to plan for the future and to consider ways to improve the proposition for customers. Challenges range from how to use AI through to ways to make products better for the environment. Ultimately the goal, as always, is to try to persuade consumers to choose your products over those of the opposition, and this is where Retail Media initiatives are so important. As we settle into 2024, Loyalty Magazine examines what should be on the list of company goa...| Loyalty Magazine