The Kano model is a theory that focuses on customer satisfaction, relying on emotional responses to product quality and functionality.| Designorate
Behavioural design focuses on assessing human behaviour and using insight to solve complex design issues through behaviour change.| Designorate
Inclusive design extends the design process to include a wide range of users. Microsoft used inclusive design to improve user experience.| Designorate
Inclusive design addresses wide range of users' needs and challenges. The inclusive design process helps to apply inclusivity main principles.| Designorate