What Do Customers Want? - 37 Customer Service Statistics
Just how important is customer service? We decided to let the numbers do the talking and compiled 30+ customer service statistics.| www.smallbizgenius.net
Just how important is customer service? We decided to let the numbers do the talking and compiled 30+ customer service statistics.| www.smallbizgenius.net
A customer centric company is more than providing great customer service. Here, we share 5 best practices on how to create a customer centric strategy.| www.superoffice.com
As consumers turn to a wider array of channels for help and expect faster responses, it has become more challenging to provide customer service. Research shows that customer service that shows empathy can drive a lot of value, and there are some simple best practices to turn aggrieved customers into loyal advocates. First, surprise customers by responding quickly, so that they feel someone is watching out for them. Even a simple acknowledgement to buy time to diagnose the customer’s issue c...| Harvard Business Review
Know what it takes to deliver the kind of experience that keeps customers coming back.| PwC
Customer churn is a big problem for many companies. If you struggle with churn, then use these 12 tips to stop losing customers immediately.| www.superoffice.com
Customer experience is a top priority for many businesses this year. In this guide, we share 7 ways to get started and create a customer experience strategy.| www.superoffice.com
How do you provide great customer service? We share 7 examples with stories from Amazon, Starbucks and Lexus. Deliver better customer service today!| www.superoffice.com
The SuperOffice blog has one purpose - to help your business grow. We publish long-form data-driven content that's practical and backed by unique research.| www.superoffice.com
The Customer Service Benchmark Report identifies how 1,000 companies handle customer emails and includes tips to help you deliver better service.| www.superoffice.com
According to research, the average response time is 12 hours. In this article, we share 7 ways to help you reduce customer service response times.| www.superoffice.com
