Watch the videocast, here “Gen AI is a catalyst for a new level of reinvention over the next decade” –...| Horses for Sources | No Boundaries
Over 50 percent of customers will switch to a competitor after a single unsatisfactory customer experience. Here's a list of 35 more customer experience statistics.| Zendesk
To be reinvention-ready, companies must build an industry-leading digital core, boost investments in innovation & balance technical debt remediation. Read more.| www.accenture.com
Accenture Pulse of Change is a quarterly survey of C-suite leaders probing how business, talent & technology trends are shaping and driving change. Read more.| www.accenture.com
Accenture analyses the impact of generative AI on the banking industry and the potential increase in return on equity for banks that are early adopters. Read more.| www.accenture.com
Change is continuous, but only a small group (9%) of organizations have gotten this right. Learn more.| www.accenture.com
Over 50 percent of customers will switch to a competitor after a single unsatisfactory customer experience. Here's a list of 35 more customer experience statistics.| Zendesk
Accenture explores the impact of generative AI on the future of work and how a people-centric approach can benefit both people & organizations.| www.accenture.com
