Conversation shifting is an innovative approach to call reduction that streamlines interactions, boosts CSAT, and cuts contact center costs.| www.liveperson.com
Voice AI, also known as voice-enabled AI or voice recognition technology, utilizes natural language processing (NLP) to understand and respond to human speech.| Botsify
Enhance CCaaS solutions and CX by digitizing voice conversations and seamlessly integrating all interactions for an omnichannel experience.| www.liveperson.com
Enhance interactions with Voice AI from LivePerson. Deliver natural, automated conversations that scale and improve CX across channels.| www.liveperson.com